Secure & Transparent

Raise a Concern,Get It Resolved

DAC Gangtok's digital grievance portal. Submit grievances, share feedback, and track your query status — all in one place.

Real-time Updates

Instant Tracking

Full Transparency

Status Alerts

Submit a New Query

Select the type to proceed directly

Grievance

Report an issue

Feedback

Share experience

Track Your Ticket

Enter your reference ID below

Reference ID was provided when you submitted your query

SAMADHAN

Citizen Grievance & Feedback Portal

Submit your grievances and feedback to the District Administrative Centre, Gangtok. We ensure timely resolution and transparent communication.

File Grievances

Report issues with government services and get timely resolution

Submit Feedback

Share your experience and help us improve our services

Track Status

Monitor the progress of your submitted queries in real-time

Simple Process

Three simple steps to get your grievance addressed efficiently

Fill out our simple form with your grievance or feedback. Attach supporting documents if needed.

GrievanceFeedback

Use your reference ID to track real-time status. Receive SMS updates as your query moves through the system.

Real-time UpdatesSMS Alerts

Receive timely resolution with detailed updates. Accept the resolution or file an appeal if not satisfied.

AcceptAppeal

Create an account to unlock full features

Track all your submitted queries in one dashboard

Upload and view supporting documents securely

Get SMS alerts when your ticket status changes

Respond to officer queries and provide additional info